Effective Date: March 10, 2022
When you use our Sites, you may choose to provide certain information directly to us to request more information or services, including the following Personal Information:
We collect Personal Information when you:
In accordance with the sub-section below, “Social Media Sites” we may also collect Personal Information
from third party social media networks.
A “cookie” is a small data file stored on your web browser or on your mobile device that allows us to recognize your computer or mobile device when you visit the Sites by associating identification numbers with other user information you have provided us. Some cookies will remain on the hard drive of your computer or mobile device for the duration of your browser or user session, while others will remain until deleted by you. You may also be able to configure your computer or mobile device to limit the collection of these “cookies,” but that limitation may also limit our ability to provide all the services or functionality of the Sites. Some third party service providers may use “flash cookies,” which are saved on your computer, but cannot be rejected, disabled, turned off, opted out of, or deleted in the same way as regular cookies. To learn how to manage your flash cookie settings, visit the Flash player settings page on Adobe’s website.
Fountain9 collects and uses your Personal Information for the following purposes:
We use your personal information to provide the Sites to send communications to you about new services, features, or enhancements that may be of interest to you and to handle your customer service questions or issues. We will also share the personal information we collect from you under the following circumstances:
Fountain9 also may disclose your Personal Information:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Notably, we use SendGrid to facilitate our email communications. You can view SendGrid’s Privacy Policies here: https://sendgrid.com/policies/privacy/.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
We work with third parties, including social network sites like Twitter, Facebook and LinkedIn. We provide access to our Sites by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network.
The use of any features made available to you on our Sites by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered public information by us because the Social Media Sites made it publicly available. If you do not want us to be able to access information about you from Social Media Sites, you must instruct Social Media Sites not to share the information. Fountain9 is not responsible for how these third parties may use information collected from or about you, so be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Social Media Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. However, we do identify any areas on our Sites where third parties share information about you.
We use features on Social Media Sites that allow you to express positive opinions about our products or services. Those Social Media Sites may collect or register your views about our products and make those views available to Fountain9 and on public portions of the Social Media Sites. If you do not wish any of this to happen, you should not express your views about our products on Social Media Sites, you should not buy our products through Social Media Sites, and you should review your privacy settings on such Social Media Sites. We are not obligated to display your name or other identifying information, account name, profile photo or other information or content on our Sites even if you express an opinion about one of our products or have consented to our use of such information or content. We reserve the right to remove the information of any person for any reason. We may also remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto. If you would like us to delete the data we have collected about you that we have received through any social media provider or Social Media Site, please contact us. However, if your information is deleted you may not have access to certain promotions, product information or opportunities as a result.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Sites.
Sensitive and private data exchange between the Sites and their users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Sites and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you and take the necessary steps to comply with any applicable laws and regulations.
The Sites are not directed to children under the age of 13. Children under the age of 13 are prohibited from submitting any personally identifiable information to Fountain9 through the Sites. If you believe a child has provided us with information, contact us at email@example.com.
The California Consumer Privacy Act of 2018 (the “CCPA”) is a California law that gives California residents (“consumers”), the right to learn about and control certain aspects of how a business handles the personal information that a business collects about them. Pursuant to the CCPA, effective January 1, 2020, consumers whose personal information have been collected by us, have certain rights, including:
To learn more about these rights, your personal information under the CCPA, please visit our California Privacy Rights homepage. You can also email us at firstname.lastname@example.org.
Additionally, if you are a California resident, you have the right to request information from us regarding the manner in which Fountain9 shares certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:
This information may be provided in a standardized format that is not specific to you. The designated email address for these requests is: privacy@Fountain9.com.
Also, please note that we have not yet developed a response to browser “Do Not Track” signals, and do not change any of our data collection practices when we receive such signals. We will continue to evaluate potential responses to “Do Not Track” signals in light of industry developments or legal changes.
If you are located in the EEA or Switzerland, we rely on several legal bases to process your Personal Information. These legal bases include where:
If you have any questions about this, or would like further information concerning the legal basis on which we collect and use your Personal Information, please contact us by emailing email@example.com.
If you are a Fountain9 customer, we will retain your Personal Information as long as we are providing the services to you. We retain Personal Information after we cease providing services to you, even if you close your Stripe account, to the extent necessary to comply with our legal and regulatory obligations, and for the purpose of fraud monitoring, detection and prevention. We also retain Personal Information to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners, and where data retention is mandated by the payment methods that we support. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
If you are located in the EEA or Switzerland, you have the following rights in respect of your Personal Information that we hold:
If you wish to exercise one of these rights, please email us at firstname.lastname@example.org. Please note, some rights may be limited, and we may need to retain certain Personal Information, as required or permitted by applicable law. You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
We take steps to ensure that we handle your Personal Information subject to appropriate safeguards. As a US company, most of our operations are conducted in the United States and in order to provide the Sites, Personal Information will be processed in the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers. With respect to transfers originating from the European Economic Area we implement the standard contractual clauses approved by the European Commission. Where required by such laws, you may request a copy of the suitable mechanisms we have in place by contacting us as detailed below.
We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.
If you have any questions about your privacy or security on our Sites, please contact us using the following information:
2261 Market St, 4587,
California 94114, US